Employers confuse staff over AI rules

Employers confuse staff over AI rules

KPMG and the University of Melbourne report that 44 per cent of employees ignore AI policies. As Emma Jacobs notes, many still hide their use because rules are unclear.

A lot of this is to do with how fast AI has appeared in Enterprises:

  • Legal and IT security scared everyone early on with draconian policies to mitigate risk

  • That fear never left, so shadow usage thrived.

  • And when AI feels like cheating, people keep quiet.

It doesn’t have to be this way. We’ve seen leaders deliver a clear story about the role for AI in achieving their goals which sets the bar for other functions to step into line and drives cultural change.

Hiring: State AI expectations on day one without legal fog.

Guardrails: Give explicit permission and name safe tools to kill secrecy.

Silos: Share weekly examples of open AI use to reset the culture.

ROI: Reward transparency, not covert prompting.

read the full article on the FT

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Agentic Commerce - McKinsey